Sustainability
Our purpose is the better health and wellbeing of our members, travellers and participants, as well as the communities we serve.
Our vision is to play a meaningful role in maintaining good health and improving health and related outcomes for people and their communities, especially in reducing gaps in access to care and outcomes within discrete communities.
We also recognise the influence of a wide range of social, economic and environmental factors and the role we can play, however modest, in aligning these with our purpose. They include a sense of acceptance and inclusion, meaningful employment and economic security, as well as a clean and sustainable natural environment.
1. Population health
The quality of peoples’ health is influenced by a range of determinants, including the communities where they live and work, habits developed throughout life and access to healthcare. Health and travel insurance play an important role in enabling access to healthcare. However, aligned to our purpose of ‘your better health and wellbeing’ we increasingly see ourselves as a health management business with opportunities to help people and populations improve their health at multiple levels.
In 2018, nib launched its first population health initiative with Auckland-based iwi, Ngāti Whātua Ōrākei. The Toi Ora programme aims to deliver better health outcomes for hapū members and tackle existing barriers experienced by Māori people when accessing public healthcare.
2. Community spirit & cohesion
Strong community spirit and cohesion are good for the psychological and physical resilience of communities. We believe a strong sense of belonging, social justice, practicing tolerance and respect of differences is essential to fostering resilience in healthy communities. Our partnerships with the community build resilience and reduce inequalities, with a special focus on preventative health, mental wellbeing and Aboriginal and Torres Strait Islander health.
Community Spirit & Cohesion
Our charitable organisation, nib foundation, is armed with the purpose of advancing health. By providing grants to our partners we help deliver innovative programs that make positive and lasting improvements to people’s health and wellbeing. In 2020, nib launched its inaugural Reflect Reconciliation Action Plan (RAP), which has been designed using the Reconciliation Australia framework.
3. People, culture & employment
We believe investment in employment is important to the overall health and wellbeing of communities and that we have a leadership role to play in encouraging inclusion and equal opportunity. Our ‘Life at nib’ philosophy provides continued support for our people to ensure equitable outcomes on an ongoing basis to foster a culture of safety, inclusion, diversity of thought and professional development.
We believe feeling included for who we are and empowered to be our authentic selves is essential to wellbeing and living a fulfilling life. Our vision is to foster a sense of community where everyone is welcome, contributes and belongs. Our commitment to ethical practices, abiding by the law and human decency is articulated in nib's code of conduct.
4. Natural environment
Healthy people and communities rely on a healthy planet. The quality of the natural environments in which we live are similarly influential on people’s health. The quality of air and water, biodiversity and climate stability are crucial to the health and wellbeing of our members, employees and partners. We will improve our business processes and influence to limit our impact on the environment.
nib is committed to limiting our impact on the environment, and we aim to be transparent with our stakeholders. We report annually to the Carbon Disclosure Project through their TCFD reporting framework and we disclose our emissions through our sustainability reporting. Our commitment to our natural environment also extends to our investments.
5. Leadership & governance
We strongly believe in the importance of having the highest standards of ethical practice, good governance, risk management, data management and security in business and public institutions.
We understand the risks associated with our business operations and the potential consequences for our stakeholders in failing to manage these risks. We demonstrate leadership by supporting our suppliers to mitigate human rights risks within their operations.
nib's Board and Management are committed to achieving and demonstrating the highest standards of corporate governance and ensuring compliance with the ASX Corporate Governance Council's Corporate Governance Principles and Recommendations. We aim to ensure our suppliers comply with applicable laws and standards of ethics, health, safety and environmental protections.
Sustainability links
PDF downloads
All of the documents below are in PDF format and under 3mb in size
Our support for the Uluru Statement from the Heart and the Voice (257.22kb)
nib Reconciliation Action Plan (2.33mb)
Diversity, Equity and Inclusion Action Plan (4.46mb)